Privacy Policy — Lynx Roofing
Effective Date: September 18, 2025
Overview
Lynx Roofing (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights.
1. Information We Collect
- Personal Information: name, phone number, email address, mailing address, project details, and other contact information you provide when requesting an estimate or service.
- Automatically Collected Information: IP address, device and browser information, pages visited, referring URLs, and other diagnostic data collected via cookies and similar technologies.
- Communications: records of calls, emails, and SMS messages exchanged with us (stored for customer service and legal compliance).
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our roofing services and website;
- Respond to requests for estimates, schedule appointments, and communicate service updates;
- Send transactional messages (e.g., appointment confirmations) and, where you consent, promotional messages;
- Comply with legal obligations and protect our rights.
3. Text Messaging & 10DLC (FCC) Compliance
By providing your mobile number, you expressly consent to receive SMS messages from Lynx Roofing related to appointments, estimates, service updates, and promotions. Message frequency may vary. Message and data rates may apply.
To opt out: reply STOP to any message from us and you will no longer receive marketing SMS messages. To receive assistance, reply HELP or contact our support email listed below.
4. Information Sharing
We will not sell or rent your personal information. We may share information with:
- Service providers who perform services on our behalf (e.g., payment processors, scheduling platforms);
- Contractors needed to perform requested roofing services at your property;
- Law enforcement or other third parties when required by law or to protect rights, safety, or property.
5. Cookies & Tracking
We use cookies, web beacons, and analytics tools to understand site usage and improve the user experience. Most browsers allow you to manage cookie preferences via settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we hold. However, no internet or electronic storage system can be guaranteed 100% secure.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent for marketing communications at any time (for SMS, reply STOP).
8. International Visitors
If you are located outside the United States, please note that data we collect will be processed and stored in the U.S. by our service providers, and may be subject to U.S. law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the effective date above.
10. Contact Us
Lynx Roofing
Address: 4711 Shavano Oak Unit 101 San Antonio, TX 78249
Phone: (210) 310-3338
Website: https://lynxroof.com/.
Get Exceptional Roofing For Your Home Or Business
Do you need a roof replacement or repairs for your San Antonio area home or business? Turn to the team that genuinely cares about you and your roof. At Lynx Roofing, we always go the extra mile to ensure your roof is installed the right way so it’s ready for anything.
