Christopher Thought He Couldn’t Get A San
Antonio-Area Roof Repair On A Sunday.
Boy, Did We Have A Surprise For Him.
Same-Day Service On The Weekend? It
Just Doesn’t Get Any Better Than That.
When you need a San Antonio-area roof repair, the weekend typically isn’t the best of times. That’s especially true if you make your request for help on a Sunday.
Local resident Christopher D. had this reality in mind when he placed a Sunday call to Lynx Roofing. He was sure his repair would have to wait until Monday at the earliest.
But we had a very pleasant surprise in store for him.
Not only did we give preliminary advice on how to devise a stopgap fix. We called him back and arranged to make that same-day fix ourselves.
To say that Christopher was shocked is an understatement. But at Lynx, we’re always ready to provide exceptional services to homeowners like you.
Christopher’s Sunday Call For Roofing Services
Roofing problems always seem to happen at the worst possible time. That definitely includes Sundays.
Many roofers are on standby for emergencies on this traditional day of rest. But anything short of that, and you may have to join the queue for a Monday service call.
So, Christopher’s hopes weren’t high when he phoned us here at Lynx.
Yes, he had a leak in his San Antonio-area roof. But that leak didn’t really constitute an emergency.
What Christopher surely didn’t expect was a multi-step, same-day response to his request.
I called Chris on Sunday, thinking I wasn’t going to be able to get anything fixed until Monday. To my fortunate surprise, he walked me through the supplies I would need to do a temporary fix myself.
Advice On Patching His San Antonio-Area Roof
But that’s exactly what he got. You see, the owner of Lynx Roofing, Chris Box, answered Christophper’s phone call.
Chris is thoroughly dedicated to providing the best customer servicein the business.
And that’s not just true Monday through Friday. This commitment extends to the weekend, as well.
Directions For A Temporary DIY Roof Repair
Chris’s first goal was to provide Christopher with a roofing fix ASAP. To this end, he gave him instructions on how to complete a DIY roof patch.
Patches like this won’t last for long. However, they can give professional roofers time to reach the scene outside of standard business hours.
Soon, Christopher found himself in a local store, gathering the necessary supplies.
What he didn’t know was that Chis had already taken further action.
That action? Placing a call to Lynx sales specialist John. Soon, John put the wheels in motion for an even bigger response to Christopher’s situation.
“Before I could get out of the store, John called me and told me to put it all back, and he would be right over. He came over and put a temporary patch up until his team could get to me on Monday.”
Same-Day Sunday Help From Roofing Experts
John’s initial step? Calling Christopher before he even had the chance to reach the checkout line with his supplies.
He then told Christopher to put everything back.
Why? Help was on the way and would reach his home shortly.
Christopher must have felt like he was in the middle of a really nice dream. But he heeded John’s instructions and returned to his San Antonio-area residence.
A Temporary Professional Roof Repair For Christopher
Since it was Sunday, John couldn’t muster a Lynx crew on such short notice. But he could do the next best thing.
After arriving on-site, he applied a temporary roof patch and secured it in place.
That patch wouldn’t need to be there very long. Why not? John immediately put him in the books for a Monday service call.
A Lasting Fix From Trusted Roofing Pros
On Monday, Lynx’s specialized crew arrived as planned. In short order, they transformed the temporary patch into a durable roof repair.
What did Christopher think of this whirlwind experience? We think it’s best to let him speak for himself:
Lynx Roofing was top-tier… They did a fabulous job, and I am very thankful for their work. Christopher D.
Want trusted roofing pros who’ll come through whenever you need them? Contact Lynx Roofing today and get your free estimate for roof repair or replacement. With us on your side, exemplary service isn’t just for times of convenience.
