Tile Roofing In Helotes, TX

We recently had our roof and gutters replaced by Lynx Roofing after significant hail damage from a storm in late October/early November, and overall the experience was very positive. Our home and detached garage both required full roof replacement. The original cementitious hard plank roofing was severely damaged, and because comparable materials are no longer readily available and are very expensive, Lynx helped us evaluate better options. We ultimately upgraded to a Euroshield Class 4 roof made from recycled tires, along with new flashing and vents, and upgraded from 4” gutters to 6” seamless gutters with leaf guards where needed due to nearby trees. Lynx assisted with inspections and communicated with the insurance company throughout the process. The insurance portion was relatively painless; the most complicated part of the project was working through the escrow process with our mortgage company, which was outside of Lynx’s control and were very patient and understanding of the additional steps and delays it introduced. Communication from Lynx was consistently strong. We had regular updates, and Chris, the owner, was approachable and a positive presence throughout the project. The roofing crews were outstanding—hard working, professional, and very respectful of the property. They arrived on time, worked efficiently, and made a real effort to keep the mess contained and maintain good housekeeping at the end of each day. The roofing portion took about two weeks to complete across both buildings, and the finished result looks amazing. The new roof and gutters have completely changed—and significantly improved—the appearance of our home. The performance of the upgraded materials has been excellent so far, and the durability and environmental benefits of the Euroshield system give us a lot of confidence going forward. The only significant challenge we encountered involved the gutter installation, which was performed by a third party. During installation, there was some confusion about the scope of work and applicable code requirements, particularly regarding downspout placement and gutter pitch on longer runs. At one point, additional downspouts were installed without correcting slope as we expected, and the discussions around what was required by code versus typical installation practices were at times difficult to navigate. In hindsight, having a Lynx representative onsite during the initial walkthrough and coordination with the third party would have helped prevent some of this confusion. That said, what stood out to me was how the situation was handled. Rather than becoming defensive, both the owner of the gutter company and Chris with Lynx made themselves available, researched the issues, and worked toward an agreeable solution—even when it meant additional work and materials. While this portion of the project was frustrating at times, their willingness to stay engaged and make it right mattered. There were no unexpected costs, and the overall quality of materials and workmanship makes the project feel like an excellent value. Overall, I would rate Lynx Roofing 4.5 out of 5 stars and would recommend them to homeowners in the Portland / Corpus Christi area looking for a durable roofing system and a contractor who is willing to work through issues professionally.